Positively OUTRAGEOUS service
Yes, you CAN expect great service from your local communications company! Our team is truly passionate about doing the best job we can for our customers. Our customer surveys tell us that this is a key advantage over our competitors. We invest in comprehensive training for our staff to help them become experts in our field. Whether you need help programming your remote or a full product demo - just ask! We'll go to great lengths to solve a problem and get people what they need.
Your LOCAL communications partner
Bruce Telecom has been owned, managed and staffed by our community for more than 100 years. We care about the neighbours we serve and believe a strong and healthy community is good for business - good for everyone! We pride ourselves on delivering relevant local television programming via our Bruce TV Channel 1 and by supporting and sponsoring dozens of community events and organizations each year.
Rather than luring customers with smoke and mirror tricks, we promise fair, upfront pricing with zero surprises on your bill. We’ve done the work of comparison shopping so we can offer great value right from the get-go and you can be confident we are 100% competitive. With Bruce Telecom’s bundles, customers can save up to 25% each month - potentially hundreds of dollars per year!
Everything is right here
The best in Digital TV, unlimited, high-speed internet, reliable home phone and fast, secure wireless service on Canada’s largest 4G/LTE network all on one monthly bill. We're a one-stop solution for all your communications needs with year-round savings to boot. Our innovative Business Solutions can help improve your own customer service too - ask us how.
Truly RELIABLE service
We’re proud of our record of providing secure, reliable and fast connectivity to our customers. By investing in state of the art technology and equipment, performing infrastructure upgrades before they’re needed and monitoring our systems 24/7 we can address any problems right away and deliver quality services you can depend on.
You already love us!
We regularly survey our customers to understand exactly how you’re feeling about us - how we’re doing and where we can improve. A whopping 97% of you overwhelmingly think we are convenient, helpful and responsive. You continually tell us our staff members are friendly and helpful - and we love hearing it from you!
Netflix bingers rejoice! All of our packages include UNLIMITED STREAMING with no surprise 'overage' charges on your bill! Choose your package and we'll take care of the rest.
The latest TECHNOLOGY is here
Small means personable; not dated. We invest in the latest software and hardware to keep you connected and current - whether you’re relaxing at home or on the go. Our brilliant HD picture quality (up to 1080p) and advanced Whole Home DVR provide the ultimate digital TV home viewing experience and you’ll find the hottest new mobile devices in our stores today! Bruce Telecom offers all the services and features you expect from today’s modern technology.
We're close and CONVENIENT
Whether on the phone or at one of our three retail locations, you’ll be chatting with a helpful team member who lives in your community. Why not contact us about your communication needs today?
We like to GIVE STUFF AWAY!
Swag... prize baskets... event tickets... Plinko for prizes... When you see us at local hockey games, festivals or home shows, come over and say hello - chances are we'll have some fun games, draws and giveaways happening. Don't forget to visit our Facebook page often as well for more chances to win cool stuff.