FAQs

- or -
submit a question

At this time, VoIP home phone service from Bruce Telecom is available in the following communities:

  • Tara
  • Chesley
  • Hepworth
  • Meaford
  • Wiarton
  • Sauble Beach
  • Owen Sound

Please contact us to confirm availability.

Because VoIP is not regulated in the same way as traditional telephone service, it costs less to provide and there are fewer fees to pass along.  By saving on these fees and including calling features and Internet in the bundle - Bruce Telecom is able to provide a lower cost alternative. Plus, you’ll enjoy the convenience of one bill.    

On a traditional land line your voice travels as an analog signal along telephone cabling from you to your caller. Basically, it’s a sound wave. With VoIP, a special adapter is used to convert your analog voice to a digital signal which can then be transmitted through the internet as digital data – just like any other information that travels the net. When it gets to the other end – the digital data is converted back to analog and your voice comes out the earpiece, just as it went in. There’s no time lapse, no weird beeps and clicks – it’s just like you called on a regular phone.

VoIP (Voice Over Internet Protocol) is a digital technology that allows telephone calls to be made using a high speed Internet connection. 

The maximum allowable messages you can send are 200 per hour, and 500 per day. You may receive as many emails as you wish, just remember that many large emails will exceed the mailbox limit if you do not check it periodically to clear it.

Let's Connect!

Let's Connect

Visit our FAQ page for answers to popular inquiries.

Local Callers :
519 368-2000

Long Distance Callers :
1-866-517-2000

X