Step 1 Setting up the Group Greeting (This must be done by the Administrator)

1.Dial the number to access the Voice Mail System. (*98) If calling from your home phone or an associated Number and you have Auto-Login, press the * key when the prompt asks you for your Mailbox ID. Otherwise, when the prompt tells you to enter your Mailbox Number, enter your home phone number with area code first or press the # key.

2.Then press the * key when the prompt asks you for your Mailbox ID.

3.The prompt will now ask you for your password followed by the # key. If you are a new subscriber, your password will default to "0000", followed by the # key until you change it.

4.The prompt will now tell you that you are in the Group Greeting Menu. Press the 4 key to record a new Group Greeting.

5.Follow the prompt and at the tone record your Group Greeting. For example: "Welcome to the Jones family voice mail. If you want to leave a message for Tom, Press 1. To leave a message for Nancy, Press 2. For Bobby, Press 3." And so on.

6.After you have recorded your message press the # key. It is a good idea to listen to your greeting before saving it. Press the 1 key to listen to greeting If you wish, press the 4 key and record your greeting again, followed by the # key Repeat these steps until your greeting is acceptable

7.Then press the 2 key to save this greeting.

8.Hang up.

Now that the Group Greeting is setup, it is now time to set up the individual sub-mailbox Greetings and Passwords. Even though, Tom in this case, recorded the Group Greeting, he still has to set up his sub-mailbox. The Administrator always has the number "1" sub-mailbox. When the password is changed on this sub-mailbox, it also changes the password for the group greeting. Sub Mailbox Setup: Now, have each individual sub-mailbox user complete the following steps:

Step 2 Accessing your Sub-Mailbox

1.Dial the number to access the Voice Mail System (*98).

2.If you have Auto Login and are calling from your home phone or an associated number, skip to Step 3, otherwise enter your home phone number, area code first.

3.Follow the prompt and enter your Mailbox ID. (i.e. 1 for Tom, 2 for Nancy, 3 for Bobby)

4.Follow the prompt and enter your Password (0000 for now), followed by the * key and go to the next step.

Step 3 Recording Your Personal Greeting

1.At the Main Menu press the 9 key.

2.Press 1 for Greeting Options

3.Press 4 to Record a Greeting

4.At the tone, record your greeting. When you are finished press the # key

5.The prompt will then ask you if you want to: -Press 1 to listen to your greeting (a good idea to hear how it sounds) -If you wish, press the 4 key and record your greeting again, followed by the # key again. -Repeat these steps until your greeting is acceptable. -Then press the 2 key to save this greeting. -Press the * key Two Times to return to the Main Menu and go to Step 4.

Step 4 Changing your Sub Mailbox Password

1.At the Main menu, press the 9 key for Mailbox Setup

2.Press 2 to change your Password

3.The prompt asks you to enter your new Password (1 - 16 Digits) followed by the # key (make sure to choose a number you will remember)

4.Re-Enter your password followed by the # key

5.Then simply hang up Write your new Password down. Note: If you are the administrator, this password you have changed will now also be the password for accessing the Group Greeting Menu.

The same Sub Mailbox Setup Procedures (Steps 2, 3 & 4) need to be completed for each sub Mailbox. It is important to hang up after each sub Mailbox is setup.

This should get the basic set-up done for the sub-mailboxes and the Group Greeting. Test the Voice Mail service by calling your home phone. Check to see if it directs you to the different sub-mailboxes. Have everyone check their messages to see if it worked. Again if you have any questions about your Voice Mail Service from BRUCE TELECOM, call Customer Care at 519 368-2000.

To Access your mailbox from an outside source: -When greeting comes on, enter your sub mailbox number (i.e. 1, 2 or 3). -When your personal greeting comes on, press *. -When prompted, enter your password, followed by the # key.