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Survey - Customer Care
Bruce Telecom strives to provide professional customer support and service. Please help us help you.
1. Which Bruce Telecom services do you subscribe to?
Home Phone
Digital TV
Wireless
Internet
Business Services
2. How would you rate your satisfaction with the services offered by Bruce Telecom?
Excellent
Good
Average
Fair
Poor
3. How would you rate the overall support and service you have been given today?
Excellent
Good
Average
Fair
Poor
4. How knowledgeable was the Customer Care Representative about the products and services offered?
Excellent
Good
Average
Fair
Poor
5. Did the Customer Care Representative introduce services in addition to satisfying your initial request?
Yes
No
6. Would you recommend Bruce Telecom services to someone else?
Yes
No
7. How would you rate the overall product availability in the store?
Excellent
Good
Average
Fair
Poor
8. Are there any services or features that you would like to have which currently are not available through Bruce Telecom?
Additional comments or concerns are appreciated.
May we contact you?
Yes
No
Customer Name
Phone Number